Contact Us
We’re here to help! Our dedicated customer support team is ready to assist you with any questions, concerns, or feedback.
For fastest response, please include your order number (if applicable) and provide as much detail as possible.
How to Reach Us
| Contact Method | Details | Response Time |
|---|---|---|
| Email Support | support@gooek.com | Within 24 hours |
| Business Address | 9250 Sheridan Boulevard, Westminster, CO 80031 US | – |
Common Inquiries
- Order Status & Tracking: Visit our Order Tracking Page for real-time updates
- Returns & Refunds: Check our detailed Return Policy
- Product Information: Browse our FAQs for product details
- Privacy Concerns: Review our Privacy Policy
Business Hours
Our online support team is available to assist you 24/7. Email inquiries are monitored continuously, and we strive to respond to all messages within 24 hours.
- Email Support: 24/7
- Customer Service: Monday – Sunday
- Response Time: Within 24 hours
- Holiday Schedule: Available on all major holidays
Before Contacting Us
To help us serve you better, please have the following information ready when contacting our support team:
- Your order number (if applicable)
- Detailed description of your inquiry or issue
- Any relevant screenshots or photos
- Your preferred contact method
Our Commitment
At Gooek, we’re committed to providing exceptional customer service. Every inquiry is important to us, and we strive to resolve your concerns promptly and effectively. Your satisfaction is our top priority.
For urgent matters, please include “URGENT” in your email subject line, and we’ll prioritize your request.
Connect With Us
We value your feedback and suggestions. Your input helps us improve our services and better meet your needs. Don’t hesitate to reach out – we’re here to help!
Please note: For your security, never share sensitive information such as credit card details via email. All payment-related matters should be handled through our secure checkout system only.
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